LeadershipBCI Group’s senior leadership team brings a comprehensive level of skill and service to our clients. Our team has expertise in employee benefits, retirement planning, business consulting, financial services, and human resources.
Robert W. Coen
Chief Executive OfficerAs Chief Executive Officer of BCI Group, Bob consults with shareholders and senior management team members who want to grow and/or transition their business and employee benefits to the next generation. His areas of specialty are advising and consulting clients in defining shareholder objectives, senior management team structure, performance measurements, executive compensation and employee benefits. Bob’s past experiences include starting his own business, merging it with a larger organization, and then acquiring other select books of business and small companies to form what BCI Group is today. He assists business owners in generating wealth, properly managing and diversifying their assets and preserving what they have worked hard to accumulate. Bob greatly enjoys his family, business and always learning more about the industry. He loves people and outdoor activities of any kind. He holds his Bachelor of Science degree from Willamette University.
PresidentDick Smith is the founder of BCI Group and has been in the life and health insurance business for over 45 years. He says the success of BCI is based upon one simple philosophy: "Provide the highest and most efficient level of service to our clients and their employees." Dick has been a member of the Presidents Council and Eagles Club, with the Leading Producers Round Table and in the National Association of Health Underwriters. He has served on the Blue Cross and PACC Advisory Committee. Dick had served over 20 years on the Hospital Foundation board in Hood River and four as President. He has served with both the White Salmon and East Vancouver USA Rotary clubs. He served five years as the President of the Lake Merwin Campers Hideaway board of directors and also as a past County Commissioner. Dick currently serves on the Clark County YMCA Board of Managers and the Columbia Willamette YMCA Board of Trustees. In his personal time, Dick enjoys travel, remodeling, reading leadership books, wine tasting and camping with family and friends.
Vice PresidentWith over 35 years in financial services, Steve has a depth of knowledge in executive compensation, business transitions, shareholder exit strategies, strategic planning, estate planning and comprehensive wealth management. Steve is a member of the Financial Planning Association, National Association of Insurance and Financial Planning, Western Pension Benefits Association, National Association of Health Underwriters, Oregon Association of Health Underwriters and the Society of Financial Service Professionals. Steve holds a Bachelor of Science in Management and Marketing from the University of Portland in Portland, OR. He’s also a graduate of the College for Financial Planning in Denver, CO – designated Certified Financial Planner (CFP) – and is a graduate of the American College in Bryn Mawr, PA – designated Chartered Life Underwriter (CLU). Steve enjoys the outdoors, traveling, playing and viewing sports and spending time with his friends and family.
Chief Financial Officer
With BCI since 1999, John has a wealth of finance and administration experience in private industry, with companies including Holland America Cruise Lines, Red Lion Hotels, Tidewater Barge Lines and Mt. Hood Chemical Corporation.
John oversees the finance and administration for BCI and assists in the oversight of the Group Insurance division. He also supervises engagements and provides financial analyses for our clients, while playing a lead role in all merger and acquisition propositions.
John is active with the administration of his church and the Gymnastics Booster Club. He is also very involved with the activities of his three daughters and a supporter of Southern Utah Gymnastics, University of Idaho Cheer and Skyview High School Cheer. His interests include playing bridge and fantasy baseball, completing crossword and sudoku puzzles, watching reality TV and rooting on his alma mater’s football team at Washington State University.
Director of Benefits
Prior to joining BCI Group in 2014, Roberto was with Regence BlueCross BlueShield of Oregon since 2007. Four of those years he served as an Account Executive in the sales department. He has a strong background in managing health benefits for many of the state’s fastest growing companies, including high-tech, agricultural, public and private sectors. He assisted clients in maneuvering and understanding the current and upcoming health care reform changes.
Roberto is both passionate and active with his community as a board member of the Hispanic Metropolitan Chamber, member of the Hispanic Metropolitan Chamber scholarship committee, Meals on Wheels and the Boys and Girls Club.
He holds a Bachelor of Arts in Sociology from Portland State University. He enjoys spending time with his wife and two boys. In his free time, Roberto enjoys playing flag football, basketball and staying current with politics and technology.