Our team has expertise in employee benefits, retirement planning, business consulting, financial services, and human resources.
Trusted Expert In: Business transition & consulting.
Little-Known Fact: In the summer of 1977, I saw a baseball game in every major league ball park in one month.
Favorite BCI Value: Joy. It's the emotion felt when life has found its purpose and something we should all strive for every day.
Trusted Expert In: Business consulting & human resources.
Little-Known Fact: The first plane I ever went up in, I jumped out!
Favorite BCI Value: Servant’s heart. We are here to serve others. To serve our clients, our employees and each other. If we are successful in this endeavor, we will lead a fulfilling and meaningful existence that makes a difference in other’s lives.
Robert W. Coen
Chief Executive Officer
Trusted Expert In: Ownership transition & organizational structure.
Little-Known Fact: I crossed Winchester Bay ocean bar in a 20 foot boat and was ultimately saved by the Coast Guard.
Favorite BCI Value: Joy. I feel most fortunate to live and work with people I grow and prosper with daily.
Director of Benefits
Trusted Expert In: ACA & HR Technology solutions.
Little-Known Fact: My young son thinks I build a great Teenage Mutant Ninja Turtle lair.
Favorite BCI Value: Joy and improve. Joy because what’s life without happiness and improve because I’m always striving to improve.
Trusted Expert In: Benefits.
Little-Known Fact: I'm an open book.
Favorite BCI Value: Accountability.
Trusted Expert In: Retirement plans and administration, and relationship building.
Little-Known Fact: I once ate fugu (a Japanese poisonous pufferfish) and fortunately lived to tell about it.
Favorite BCI Value: Improvement. No matter how much you know and how good you are, there's always room to grow. Always strive to be better.
Trusted Expert In: Advising & implementing group benefit plans.
Little-Known Fact: The first time I flew in an airplane I jumped out of it, on purpose!
Favorite BCI Value: Accountability. Being responsible for actions and decisions is what builds trust and great relationships.
Karissa Way Hamm
Individual & Medicare Accounts Manager
Trusted Expert In: Individual & medicare plan.
Favorite BCI Value: Integrity. It is a key component of who a person is and it is very undervalued in today’s society. It is nice to work for an employer that not only values integrity but calls it out as a fundamental building block of the company belief system.
Trusted Expert In: Bookkeeping & accounting.
Little-Known Fact: I have two different colored eyes.
Favorite BCI Value: Joy – it’s good to remember the positive and focus on the joy that can be found in all things.
Individual and Medicare Client Service Specialist
Trusted Expert In: Client care.
Little-Known Fact: I love Broadway musicals.
Favorite BCI Value: Communication. It is important to understand the similarities and differences in how each of us communicates in order to build meaningful connections and to work well with other people.
Trusted Expert In: COBRA, S125 & HRA plans.
Little-Known Fact: I'm an avid Badminton player
Favorite BCI Value: Improve, which actually brings me Joy.
Sr. Account Executive
Trusted Expert In: Healthcare reform & group benefits.
Little-Known Fact: When I’m not working, I’m playing in the dirt in my backyard.
Favorite BCI Value: Accountability. I strive to be the person you call that you know, as soon as you hang up, that everything will be taken care of.
Rhonda R. Marlnee
Trusted Expert In: Employee benefits.
Little-Known Fact: I love to travel and have visited 13 countries outside the U.S. to date. I plan to continue adding to my list.
Favorite BCI Value: Integrity. I believe integrity is the foundation of all strong, long-lasting relationships.
TPA Client Service Administrator
Trusted Expert In: TPA client accounts.
Little-Known Fact: I've met the 14th Dalai Lama.
Favorite BCI Value: Listen. What a difference it makes when one listens. Helps us understand, enjoy and learn.
Trusted Expert In: Invoicing & TPA client accounts.
Little-Known Fact: I enjoy baking.
Favorite BCI Value: Joy, because it is an important part of her life.
Senior Benefit Consultant
Trusted Expert In: Consulting, group benefits, strategic planning and employee communications.
Little-Known Fact: I love to hike, camp and do pretty much anything outdoors!
Favorite BCI Value: Integrity. Wisdom is knowing the right path to take, integrity is taking it. Always do what is right, not what is easy!